![]() Note that using Bonjour or NETBIOS hostnames is generally not possible over VPN.Ģ. Please make sure DNS is enabled for the VPN connection and correctly configured. If that works, the problem has to do with DNS resolution. If you are using a host name, please try once using its IP address instead. Are you trying to connect to the destination device using a host name? The destination device can be anything from a normal computer, to a server, to a network printer.ġ. In this FAQ we will be using destination device as a generic term for the device you are trying to connect to. This FAQ will help you to find out what is causing the problem in your specific situation. There are a number of possible causes for such a behavior. Then, do the same on an iPhone to check the mobile version. Open the email in Mail and check through all the image areas to see if the alt texts appear.In Mail Designer 365, use the Testmail service to send yourself a test version of your design. ![]() Go to Mail > Preferences > Viewing and uncheck the box by "Load remote content in messages.".To test the length of your alt text is suitable before you send, carry out the following steps: However, until this happens, the best workaround is to keep your alt text as short as possible and TEST TEST TEST! Ideally, the optimal solution would be for Apple to change things behind the scenes. This is mainly due to the fact that the size of image areas can vary massively in different email designs, as well as the mobile issue mentioned above. ![]() ![]() We appreciate this is a difficult issue and unfortunately, there is no one-size-fits-all approach that can be applied to your alt text length. When you are working with a design in Mail Designer 365 where image areas in the desktop and mobile versions are attached, your desktop alt text will also be used for the mobile version of your email.Īs image blocks in the smartphone view aren't as wide, this means the cut-off point for your alt text will come sooner, so the alt text will need to be even shorter if the design versions are paired. If the alt text is longer than this, Apple will display no alt text for the image area at all: Email services using Apple's WebKit (Apple Mail & email clients accessed via Safari) only display image alt text when the alt text is short enough to fit in the first "line" of the image area: ![]()
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